سياسة الاسترجاع والاستبدال والشراء

Return Policy The consumer has the right to exchange the product within 7 days from the date of receipt, provided that it is in good condition and has not been used or benefited from. The store has the right to inspect the product before exchanging it to ensure its condition. The consumer bears the shipping costs if they wish to exchange. In the case of international exchange, the consumer bears the full shipping and delivery costs to the shipping company. If there is a manufacturing defect or an error in the order, the consumer will be compensated appropriately. The product cannot be exchanged in the following cases: if it was manufactured specifically at the consumer's request or according to specified specifications; if the product is electronic media (tapes, discs, software) and has been used; cultural products such as books, newspapers, magazines, publications; if the defect resulted from misuse or possession; if the contract includes services (accommodation, transportation, catering); if the product is a digital download (software, applications). Return Policy The consumer has the right to return the product and cancel the contract within 7 days from the date of receipt, provided that the product is unused and in its original condition. The store has the right to inspect the product before refunding to ensure its safety. The consumer bears all shipping costs for the return process. In the case of international return, the consumer must bear the full shipping and delivery costs to the shipping company. If there is a defect or error in the product, the consumer will be compensated as agreed. The product cannot be returned in the following cases: products manufactured specifically at the consumer's request (unless a defect appears); products that have been used from electronic media (tapes, discs, software); cultural products (books, magazines, publications); products damaged due to misuse; contracts related to services such as accommodation, transportation, or catering; contracts related to the purchase of digital products downloaded online.